České dráhy
cd.czDecides the claim on its own form - you keep the full amount.
EU Regulation 2021/782Beta
Train delay compensation in Czechia
When a train arrives over an hour late, the operator owes you part of the ticket. Check the arrival we recorded and claim from the operator's own form.
Beta: these arrival records are our own and may be incomplete. Use them as a guide, not as proof.
What is your delay worth?
A ticket is worth 25% of its price when the train arrives 60 to 119 minutes late, and 50% at 120 minutes or more.
Late arrivals we recorded
Each arrival below is one of our own records from the last 12 days. Pick one to fill in the form above.
Os 5927
Kolín → Světlá nad Sázavou
Oct 8+168 min50%Os 6740
Hřivice → Louny
Oct 8+154 min50%R 1311
Štětí → Kolín
Oct 7+149 min50%R 1301
Štětí → Kolín
Oct 6+118 min25%R 886
Přelouč → Praha-Vršovice
Oct 3+113 min25%Os 8817
Beroun → Praha hlavní nádraží
Sep 30+106 min25%R 985
Praha-Vršovice → Světlá nad Sázavou
Sep 30+106 min25%Os 9966
Praha-Kačerov → Řevnice
Oct 7+106 min25%R 892
Přelouč → Praha-Vršovice
Oct 2+101 min25%R 711
Praha hlavní nádraží → Planá nad Lužnicí
Oct 4+99 min25%
Where to claim
The claim goes to the operator that ran your train, not to us. Pick the company you travelled with - you keep the full amount.
RegioJet
regiojet.czDecides the claim on its own form - you keep the full amount.
LEO Express
leoexpress.comDecides the claim on its own form - you keep the full amount.
Travelled with an operator that is not listed? Its own claim page applies the same thresholds and the same one-month deadline.
How it works
- 01
Open the operator's claim page for the journey you travelled.
- 02
Have the ticket, the booking reference and an IBAN ready.
- 03
The operator must settle a valid claim within one month.
Check before you claim
Look up the arrival we recorded, then take the amount to the operator's own form.
Questions
When am I owed compensation?
When your train arrives 60 minutes or more late at the station your ticket ends at. The delay is measured there, not at the end of the train's route.
How much is it worth?
25% of the price you paid for an arrival 60 to 119 minutes late, and 50% at 120 minutes or more. It is a share of the ticket, so keep it until the claim is settled.
Who do I claim from?
The operator that ran your train. Its form asks for the journey, the date and your booking reference, and it must answer within one month.
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